Waiting Room - Overview

The following article will give users an informative overview of the MediRecords Waiting Room page.
In this article, you will learn how to filter patients who are visible in the waiting room, add or remove patients from the waiting room, and progress patients from the waiting room to consultation and then to billing.

Waiting Room - Overview



The Waiting Room page is divided into three separate columns:

• Waiting Room
• With Provider
• At Billing

Each of the sections is covered individually in the following parts of this article.



To Filter or View which doctors' patients are visible in your Waiting Room, click Filter to reveal a drop-down list of users.

Users with a Tick next to their name are visible in your Waiting Room.

To Add a Doctor's Patient to your Waiting Room view, search the Name of the provider and tick and the patient will be added to your Waiting Room view.

To Remove a Doctor's Patient from your Waiting Room view, search the Name of the provider then untick their name, and the patient will be removed from your Waiting Room view.

The Waiting Room will also display the following information for the patient: 

• Wait room position
• Time in the waiting room
• Which Provider 
  
  

If you need further assistance please contact support on 1300 103 903 or email at support@medirecords.com