In this article, you will learn to move patients back and forth from the Waiting Room section to the With Provider section of the Waiting Room page
To move a patient from the Waiting Room to With Provider, click the Patient's Name to reveal a list of options for the appointment.
Click the Arrow above Start to move the patient into consultation.
From here you can also Edit the Appointment, open Patient Details, or Cancel the Appointment.
The patient has been moved into consultation and will appear in the With Provider section.
To view the patient record, click the Patient's Name to reveal a list of options for the appointment.
Click Open to view patient records.
This will open the patient's medical record.
In some cases, a patient may need to be returned to the Waiting Room, if, for example, the patient decides they would like to be treated by a different doctor.
To move the patient back to the Waiting Room, click the Patient's Name to reveal a list of options for the appointment.
There are two options here - Waiting Rm, which returns the patient to a provider's waiting room - and Billing, which moves the patient to At Billing.
Click Waiting Rm to search the list of provider Waiting Rooms.
Select the Name of the Provider to move the patient to the Waiting Room.
The patient has been moved back to the waiting room belonging to the selected provider, where the appointment can be edited as required.