How do I cancel my subscription?

You can cancel your MediRecords subscription from within Billing Settings.

*Note: Only the Account Owner (person that created the MediRecords account) can cancel the account.

To access billing settings, click More to reveal a drop-down list, and then click Settings.

Click Subscription Details.

Click Billing.

Click Payments.

Navigate to Cancel Subscription and click Cancel to open the account cancellation notice.

Read the notification thoroughly, and then click the I Confirm tick-box if you still want to cancel your account.

Once the tick-box is checked, click Cancel Subscription Account to cancel your account.

Your MediRecords subscription has now been cancelled.