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  1. MediRecords Knowledge Base
  2. Settings and Configuration
  3. Frequently Asked Questions (FAQ)

Articles in this section

  • Patient App Stuck on Access Pin Page
  • The Password Reset screen takes me to a blank page
  • I keep getting an 'Access Denied' message, what does this mean?
  • MediRecords Provider Lookup
  • What is Screen-Sharing and why would I be asked to join a session?
  • How do I Update my Credit Card Details?
  • Where are Subscription Settings?
  • How Do I Log Into Another Practice?
  • How do I switch on/off Medicare PCS?
  • How do I locate my old Minor Site ID in Medical Director?
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Where are Subscription Settings?

Follow these steps to find Subscription Settings:

  1. Click More at the top of the page to reveal a drop-down list
  2. Click Settings
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  3. Click Subscription Details
  4. Select either Users, Practices or Billing
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  • Features of Subscription Modules
  • How do I Update my Invoicing Preferences?
  • The Importance of Security Roles & How to Setup
  • Prescription Instructions Standard - complex and New
  • Practice Claims Preferences

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