The Claimant is the person who incurs the medical expense for the service. This ensures the correct patient history is recorded. Bill to Patient with Alternate Claimant means that the invoice is issued to the patient, however, the Medicare rebate for the services is refunded to an alternate claimant. The patient still is responsible for the payment of the whole invoice. If the alternate claimant has provided Medicare with their bank details, then they will automatically be refunded directly into their account. If the claimant has not provided their bank details to Medicare, a cheque will be forwarded to their registered mailing address from Medicare.
An alternate claimant could be the person claiming the benefit for example parent or guardian.
For assistance, please contact MediRecords support on 1300 103 903 during business hours OR email Support@medirecords.com