Follow these steps to run an OPV check from the Patient List:
- Click Patients to open the patients list
- Click the Tick-box next to the name of the patient
- Click additional tick-boxes if you want to run POV checks on multiple patient's at once
- You can select all patient's at once by clicking Tick-box next to Name in list heading
- Click OPV to submit the request
- It takes approx. 10 to 15 seconds for Medicare online to respond to an OPV check
- Do not close or refresh your web browser while the request is being processed
- If any an OPV request Failed for any patient, there will be a Red Border around the patient's Medicare No. and Expiry in the patient list (see example image below)
- To find out why the OPV request failed, hover your mouse over the Medicare No.
- When the cursor changes into a Finger Pointer, the details of the failed OPV will pop-out to the right or left (see example image below)
The OPV check is now complete.
OPV Failed example:
OPV Failure details:
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