How do I run an OPV check from the Patient List?

Follow these steps to run an OPV check from the Patient List:

1. Click Patients to open the patients list
2. Click the Tick-box next to the name of the patient
3. Click additional tick-boxes if you want to run POV checks on multiple patient's at once
4. You can select all patient's at once by clicking Tick-box next to Name in list heading
5. Click OPV to submit the request
6. It takes approx. 10 to 15 seconds for Medicare online to respond to an OPV check
7. Do not close or refresh your web browser while the request is being processed
8. If any an OPV request Failed for any patient, there will be a Red Border around the patient's Medicare No. and Expiry in the patient list (see example image below)
9. To find out why the OPV request failed, hover your mouse over the Medicare No.
10. When the cursor changes into a Finger Pointer, the details of the failed OPV will pop-out to the right or left (see example image below)

The OPV check is now complete.

OPV Failed example:


OPV Failure details: