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  1. MediRecords Knowledge Base
  2. Settings and Configuration
  3. Frequently Asked Questions (FAQ)

Articles in this section

  • Time Zone FAQ's
  • Patient App Stuck on Access Pin Page
  • When I Try To Print a Letter or Other Document, No Print Pop-out Comes up. What Should I Do?
  • The Password Reset screen takes me to a blank page
  • I keep getting an 'Access Denied' message, what does this mean?
  • What is Screen-Sharing and why would I be asked to join a session?
  • How Do I Update my Credit Card Details?
  • How to Access Subscription Settings in Medirecords
  • How Do I Log Into Another Practice?
  • How do I locate my old Minor Site ID in Medical Director?
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How do I locate my old Minor Site ID in Medical Director?

Follow these steps to locate your old Minor Site ID in Medical Director:

  1. Click Setup
  2. Click Global Settings
  3. Click Bulk Billing
  4. The Minor customer ID is the Minor Site ID

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  • Practice Identifiers
  • Your MediRecords Minor Site ID
  • AIR Claiming
  • How Do I Log Into Another Practice?
  • How do I Access the MediRecords Support Website?

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