How do I create new inbound correspondence?

Follow these steps to create a new inbound correspondence:

1. Open the patient record
2. Make sure you are in the "Clinical" tab
3. Make sure you are in the "Correspondence" section
4. Make sure you are in the "In" section of Correspondence
5. Click New Correspondence to set the properties of the correspondence
6. Click to select the Date, who the letter is From, and to whom it is addressed To
7. Enter a Subject and click to select a Category
8. Click Details and enter any relevant comments
9. To make the correspondence confidential, click the Confidential tick-box
10. Click More to change the Status, add a Follow-Up date, or Assign a Review Task
11. To upload the original letter, click Select File to open a file explorer, and select the file to upload
12. Once the file is uploaded, the name will appear on the form, with "100% Done" above it
13. Click Save to complete

The new inbound correspondence has now been created.