How do Merge Fields work?

Creating an SMS Template is like creating a mail merge in a word processor. 

The MediRecords SMS Template builder contains two primary sections - the Merge Fields and SMS Content.


You write a message in the SMS Content field and then click Merge Fields to insert them into the  message so that the message is personalised for each recipient.

Below is an example of an SMS Template for an Appointment Reminder.

"Hi <Patient Name>. This is a reminder that your next appointment at <Clinic Name> with <Doctor Name> is on <Date> at <Time>"

This is how that message would look when created using the MediRecords SMS Template Builder.