Follow these steps to open a patient record from a message in the Messaging Inbox:
- Navigate to Secure Messaging
- Click the Mailbox icon
- Make sure you are in the 'Inbox' section
- Click message that relates to the patient
- Click More to reveal a drop-down list
- Click Open Patient
The patient record has now been opened.
Please Click here if you would like to know How to Change the Status of a Message.
If you need further assistance please contact support on 1300 103 903 or email at firstname.lastname@example.org