How do I Create a New Adjustment?

Follow these steps to create a new adjustment:

From within the patient's record, click Accounts
Make sure you are in the "Adjustments" section
Click New Adjustment
Click Reason and select the reason for the adjustment
Enter a Reference number or name if required
Click the Tick-box next to the name of the outstanding invoice that is being adjusted
Enter the amount in the Adjust Now field
Click Adjust to process
Click Yes to acknowledge that a journal entry will be made for reversing the payment
The adjustment has now been created