In modern healthcare, integration is the key to unlocking better outcomes for both patients and providers. MediRecords Connect is designed to break down the barriers of closed systems by delivering a powerful suite of open APIs. With both REST and FHIR standards available, Connect allows organisations to share information securely, streamline operations and create new digital experiences with ease.
Some customers use Connect to build a digital front door for their business, while others rely on it to bridge the gap between siloed clinical systems. Whatever the use case, Connect provides the flexibility, reliability and innovation needed to ensure your technology ecosystem works seamlessly together. By making data accessible wherever it is required, Connect helps healthcare organisations improve efficiency, reduce costs and focus on what matters most: delivering high quality care.
If you are not familiar with APIs and webhooks, you may wish to view this article first for some background information: MediRecords Connect: A Simple Introduction to APIs & Integration.
If you are already a Connect customer, you may instead wish to read our troubleshooting guide: Connect & FHIR APIs: Troubleshooting and FAQs
Contents:
Benefits of MediRecords Connect
Open APIsThe greatest barrier to effective virtual healthcare is closed, siloed technology. Our APIs are open, ensuring healthcare platforms can securely connect & share data. |
Save Time & MoneyDigitise communications for a seamless experience, automate routine work & remove data discrepancies so you can focus on patient care, not manual entry or IT maintenance. |
Secure Patient DataAdvanced security features protect patient data 24/7. Enjoy peace of mind knowing your patients' information is protected with the latest in data protection technology. |
Leading StandardsBuilt on the latest REST standards, our APIs send clinically coded SNOMED data that can be easily interpreted by other systems, enabling accurate patient records & powerful analytics. |
Rich IntegrationsSpecialty applications can be built on top to enhance the product. From internal integrations to external 3rd-party systems, innovating for your business has never been easier. |
Pivot & Scale, FastMediRecords products rapidly introduce new innovations, allowing you to pivot & scale your business and models of care quickly & effectively. |
Use Cases for Connect
Integrated Appointment BookingProblem: Difficulty coordinating patient appointments across systems, leading to scheduling conflicts and fragmented records. API solution: Enable patient booking via MediRecords or third-party apps, managing a single appointment record between systems. |
Share Letters & Patient MaterialsProblem: Ineffective communication of clinical information between providers causes delays and potential gaps in care. API solution: Securely share patient-related materials, such as referrals and certificates, between systems. |
Manage a Single Patient IdentifierProblem: No unified patient ID causes difficulty syncing and sharing accurate patient info across systems. API solution: Share a single patient identifier across systems for consistent, reliable patient records. |
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Integrated Patient Record DataProblem: Fragmented data across systems makes it difficult to view complete patient information. API solution: Integrate demographics, allergies, relationships, and conditions into a unified record. |
Closed-Loop Medication OrderingProblem: Inefficient tracking of medication orders increases risks of errors and treatment delays. API solution: Monitor prescription and dispensing status updates through the complete order lifecycle. |
Integrated Case Management & Shared CareProblem: Poor collaboration between care teams causes disjointed patient management. API solution: Integrate episode-of-care details to manage shared events and coordinated care. |
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Choosing between Connect & FHIR
Connect and FHIR are two variations of APIs offered by MediRecords that fulfill different business needs, but can be easily combined for a full integration of both demographic and clinical information.
Connect has designed for sharing patient, appointment and correspondence data between MediRecords and other applications using the main operations of creating, reading, updating and deleting information.
FHIR has been designed for sharing clinical records such as Results, Requests, Medical Conditions, & Allergies.
In short, if you intend to use APIs for demographic purposes, such as creating patients or updating their address details, Connect is the best option for you. If you are interested in creating clinical records via API such as consult notes, FHIR will be a better fit. If you need both clinical and demographic information, a combination of both Connect and FHIR are needed.
Connect API
Best for: Integrating administrative and demographic data between systems.
- Create and update Patients, Appointments, and Referrals.
- Manage Tags, Locations, and other practice-level details.
- Ideal for practice management or scheduling apps.
FHIR API
Best for: Accessing and sharing clinical data.
- Retrieve Observations, Allergies, Conditions, Medications, and more.
- Ideal for digital health, analytics, and patient record apps.
- Supports standard FHIR structures for clinical interoperability.
Connect API Supported Resources
The full list of Connect APIs offered in the Connect Suite can be found on
the
Connect API Document for Developers
.
Click here to access the Connect API documentation.
| Example Resource | Description |
|---|---|
| Patients | Create, update, and retrieve patient demographic information. |
| Appointments | Manage appointment scheduling and availability. |
| Referrals | Submit and track referrals across connected systems. |
| Patient Addresses & Demographics | Organise patient records and data sets within the practice. |
FHIR API Supported Resources
The full list of FHIR APIs offered in the Connect Suite can be found on the
MediRecords FHIR website for developers
.
Click here to access the FHIR documentation.
| Example Resource | Description |
|---|---|
| Observations | Retrieve clinical measurements and vitals. |
| Allergies | Access patient allergy and reaction records. |
| Conditions | View recorded Conditions, problems and diagnoses. |
| Medications | Review patient prescription history and status. |
Webhooks
MediRecords offers Webhooks for both the Connect APIs and FHIR APIs, to power instantaneous data syncing between platforms.
When do I need Webhooks?
You want your system to automatically receive updates from another system as soon as they happen, without constantly asking for them.
When don't I need Webhooks?
You only need data occasionally or you’re happy to request it on demand.
In short, if you would like information to be shared across systems at all times, Webhooks are your answer.
If you would like to browse the available Webhooks, follow the links below:
API Testing & Sandbox Environments
MediRecords offers API Testing and Sandbox environments to assist with setting up and testing your API integration prior to the production environment.
The sandbox environment is separate to your real MediRecords environment, and provides a safe, realistic, and cost-effective space to test, debug, and validate API integrations before releasing to your real MediRecords production environment.
Sandbox environments incur a once off fee, and an annual licence. If you are interested in purchasing a sandbox environment, please advise your Customer Success Manager or reach out to the team on success@medirecords.com.
Purchasing the Connect Product
If you are a new MediRecords customer, please advise your Onboarding Manager if you would like to add Connect to your onboarding package.
If you are an existing MediRecords customer, you can add Connect onto any existing subscription by contacting your Customer Success Manager. If you are unsure who your Customer Success Manager is, you can reach out to the team on success@medirecords.com.
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