AIR Claiming
Before you can access AIR, your organisation must complete the steps to set up access.
You will need to register for an individual PRODA account to access AIR. If your Practice does not already have an AIR provider number, you will need to apply for one at Apply for AIR provider number
How to claim to AIR -
To add an immunisation to a patient profile, navigate to the patient > select Clinical tab > left-hand side panel > 6 down > select Immunisations.
Once an immunisation has been added to a patient's clinical record, a claim for the vaccine used is automatically sent to the AIR Claiming dashboard. Claiming vaccines on the Australian Immunisation Register is very similar to Medicare claiming.
For more information about Medicare claims, please click here.
To open the AIR claiming dashboard, go to Accounts > AIR - Claiming.
The AIR Claiming dashboard has two primary sections - Not Transmitted and Completed. Each of these sections will be covered individually in this tutorial.
Not Transmitted
The Not Transmitted section of the dashboard displays a list of all the vaccine claims that have not yet been submitted to AIR.
To filter the list of claims, click Filter to reveal a drop-down list, and click to select one or more filters under Channel or Provider.
To search for an AIR claim, click the Search box and type in a keyword from the vaccine name. Press Enter and the system will display a list of the closest matches.
You can also search by Provider, Patient, Batch No, or any other field displayed in the grid.
To submit a claim, click the Tick-boxes next to the names of the vaccines you want to claim, and then click Claim.
To submit all pending AIR claims in a single batch, click the Tick-box in the top-left corner of the grid to select all claims, and then click Claim.
To open the immunisation recorded related to the claim, click the Tick-box next to the name of the vaccine, and then click Open Immunisation.
To send a claim to AIR manually, click the Tick-box next to the name of the claims. Click More to reveal a drop-down list, and select Send Claim Manually.
Furthermore, you can also Accept and Confirm the Claim if certain conditions are met for example if the status is Failed. This will give the user the option to correct the claim and resubmit (using the existing ‘Claim’ button) OR Users can send the confirmation request to confirm the patient data is already correct by clicking on the Accept & Confirm button.
If the claiming form needs to be printed and sent to AIR manually, the claim can be printed by ticking it and then clicking Print.
To delete a claim, click the Tick-box next to the names, click More to reveal a drop-down list and click Delete.
To print the list of vaccines that have not been claimed, click the Tick-box in the top-left corner of the grid to select all claims, and then click Print.
Completed
The Completed section of the AIR claiming dashboard displays a historical list of the AIR claims that have been completed.
To filter the list of completed claims, click Filter and select one or more filters from Created Date, Channel, or Provider.
To search for a completed claim, click the Search box and type in a keyword from the vaccine name. Press Enter and the system will display a list of the closest matches.
You can also search by Provider, Patient, Batch No., or any other field displayed in the grid.
To print the list of completed claims, click the Tick-box in the top-left corner of the grid to select all claims, and then click Print.
Once an immunisation has been added to a patient's clinical record, a claim for the vaccine used is automatically sent to the AIR Claiming dashboard. Claiming vaccines on the Australian Immunisation Register is very similar to Medicare claiming.
For more information about Medicare claims, please click here.
To open the AIR claiming dashboard, go to Accounts > AIR - Claiming.
The AIR Claiming dashboard has two primary sections - Not Transmitted and Completed. Each of these sections will be covered individually in this tutorial.
Not Transmitted
The Not Transmitted section of the dashboard displays a list of all the vaccine claims that have not yet been submitted to AIR.
To filter the list of claims, click Filter to reveal a drop-down list, and click to select one or more filters under Channel or Provider.
To search for an AIR claim, click the Search box and type in a keyword from the vaccine name. Press Enter and the system will display a list of the closest matches.
You can also search by Provider, Patient, Batch No, or any other field displayed in the grid.
To submit a claim, click the Tick-boxes next to the names of the vaccines you want to claim, and then click Claim.
To submit all pending AIR claims in a single batch, click the Tick-box in the top-left corner of the grid to select all claims, and then click Claim.
To open the immunisation recorded related to the claim, click the Tick-box next to the name of the vaccine, and then click Open Immunisation.
To send a claim to AIR manually, click the Tick-box next to the name of the claims. Click More to reveal a drop-down list, and select Send Claim Manually.
Furthermore, you can also Accept and Confirm the Claim if certain conditions are met for example if the status is Failed. This will give the user the option to correct the claim and resubmit (using the existing ‘Claim’ button) OR Users can send the confirmation request to confirm the patient data is already correct by clicking on the Accept & Confirm button.
If the claiming form needs to be printed and sent to AIR manually, the claim can be printed by ticking it and then clicking Print.
To delete a claim, click the Tick-box next to the names, click More to reveal a drop-down list and click Delete.
To print the list of vaccines that have not been claimed, click the Tick-box in the top-left corner of the grid to select all claims, and then click Print.
Completed
The Completed section of the AIR claiming dashboard displays a historical list of the AIR claims that have been completed.
To filter the list of completed claims, click Filter and select one or more filters from Created Date, Channel, or Provider.
To search for a completed claim, click the Search box and type in a keyword from the vaccine name. Press Enter and the system will display a list of the closest matches.
You can also search by Provider, Patient, Batch No., or any other field displayed in the grid.
To print the list of completed claims, click the Tick-box in the top-left corner of the grid to select all claims, and then click Print.
You may now wish to learn how How to Edit an Immunisation.