Re-Submitting a claim
This article will cover how to re-submit a rejected claim. Please be aware that re-submitting a new claim will also generate a new claim number, and the previous claim number will no longer be relevant.
Re-Submitting a Rejected Claim
Follow the below steps to resubmit a rejected claim:
To re-submit a rejected claim, navigate to the In Progress stage of Claiming, by selecting More from the top of your MediRecords screen followed by Claiming and In Progress:
Click the Tick-Box to the left of the rejected claim you would like to re-submit, click More then click Re-Submit Claim.
The re-submitted claim will have it's status changed to submitted, a new claim ID will be generated, and the date will be changed to the current day.
You've completed another MediRecords Tutorial. You should now be able re-submit a claim. If this is not what you're looking for, head back to our knowledge base and search for another article.
For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.