Sending Letters Through Healthlink and Medical Objects
This article will cover how to set up Medirecords for outbound correspondence through Healthlink or Medical Objects and how to send to Health Professionals registered with these secure messaging vendors.
For more information about how to set up Healthlink & Medical Objects, please refer to our guide here.
Before being able to send outbound correspondence, your practice will need to register for outbound correspondence with either Healthlink or Medical Objects. Please contact them directly for more information.
Once setup has been confirmed, the Health Professionals you wish to send to need to be verified as users of these secure messaging vendors before you are able to send to them. If this is not done, the user will not appear as a possible addressee for correspondence.
To verify a Health Professional, access their contact record by clicking More on the Medirecords menu ribbon, then Resources.
Click Contacts, then Health Professionals
This will bring up the Health Professionals Contact List.
To open a contact, click on their Name.
To check if the contact is registered with their currently listed Secure Messaging provider, hover your mouse over the (i) Icon next to Secure Messaging.
To assign a contact to a secure messaging vendor, select the vendor from the Secure Messaging drop down and click Validate.
If the validation has failed, an error will appear in the top right hand corner of your browser; In this circumstance, confirm the health professional's details are correct (e.g. Provider Number, Name) and retry.
If the validation has succeeded, a confirmation box will appear in the top right hand side of the screen.
Now that the contact has been verified, they are able to be sent correspondence via Secure Messaging.
Sending a Letter to a Health Professional Contact.
After Creating a New Outbound Letter, search for the Contact By Name, then click Save.
Complete the letter, then click File and Save.
Click Save And Send.
The letter will now have been sent and is now visible in your Secure Messaging Outbox, by clicking the Secure Messaging Icon on the Medirecords menu ribbon, then clicking Outbox.
You've completed another MediRecords Tutorial. You should now be able to send via Healthlink or Medical Objects to Health Professional contacts from your Medirecords account. If this is not what you're looking for, head back to our knowledge base and search for another article.
For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.