SMS Scheduler Reminders for Appointments are sent every two hours.
This setting can be seen by opening an appointment and checking the reminder settings.
If set to the day before the SMS reminders will be sent at the close of business. To confirm the close of business of the practice, check the Operating Hours & Sessions from the Practice Appointments section.
For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.