Search and Open Patient Records

Search and Open Patient Records

This article demonstrates how to search for patients within the MediRecords system using the

1. Primary Search Field
2. Quick Search Field

and the difference between each search field. Additionally, this article will outline the various locations a user can open a patient record from. 

Primary Search Field

The primary search field is located within the patients tab and should be used when frequently interacting with patient records, such as routine billing.

To find a patient, click within the search bar and enter any of the following to search 

• Patient name (Last, First or First or Last)
• Address (Street or Suburb State Postcode) no commas
• Date of Birth (DD/MM/YYYY)
  
• Contact number (XXXXXXXXXX) no spaces 
• Medicare number (XXXXXXXXXX) no hyphens
  

Using this search field lowers the likelihood of selecting the incorrect patient, as it provides multiple unique identifiers to help you confirm the patient. 

Quick Search Field

The quick search field is found in the header of the MediRecords system and therefore can be accessed at all times. This search field is slightly less dynamic than the primary search bar as you are only able to locate patients by searching their name or date of birth. 

To find a patient, click within the search bar and enter any of the following to search 

• Patient name (Last, First or First or Last)
• Date of Birth (DD/MM/YYYY)

NOTE: A minimum of three characters must be entered here before the system can search 

Open Patient Record

To help make MediRecords as user friendly as possible, users can open patient records from multiple places throughout the system.

The primary access point for patient records is within the patient tab. 

Within the patient tab there are two ways to open a patient record:

1. Tick the check box beside the patients name, then click Edit

      2. Click directly on the patients name

Outside of the patients tab, any time a patients name is visible as a blue hyperlink, once clicked will direct you to their record. 

Some places you will find this hyperlink include:

Chat

Claiming

Sales

You've completed another MediRecords Tutorial. You should now be able to open a patient record from multiple areas. If this is not what you're looking for, head back to our knowledge base and search for another article.

For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.