Please note that this action is only available to the user(s) in the practice with the appropriate security privilege AND whose subscription plan provides them access to patient accounts.
To enable the security privilege for this feature, please navigate to the security role profile page and select the following checkbox. Click Save.
Navigate to the patient record and click on Accounts.
2. Click on Adjustments.
NB You may need to visit the Invoices section to ensure you are modifying the appropriate one(s).
Check the box next to the adjustment(s) and click Delete.
The adjustment will now be removed from the patient account and corresponding invoice.
To view deleted adjustments, please click on the following filter.
This will pull up the deleted adjustments against the patient record.
You may wish to learn Rejection Scenarios
If you need further assistance please contact support on 1300 103 903 or email at email@example.com