Connecting to the Health Identifiers Service

This article will cover how to set up for the Health Identifiers service for the purpose of connecting to My Health Record and eRx e-prescribing. 

Prerequisites 

You will need:

- HPI-O number

- NASH Certificate

- Provider HPI-I numbers

1. Register your organisation in the HI Service to obtain a HPI-O number and apply for a NASH Certificate. Click here to see how to apply. You will need the NASH Certificate in the form of a P12 file, as well as the Personal Identification Code (PIC) 

2. Obtain a copy of all of your provider's HPI-I numbers. 
*NOTE: If you cannot locate your doctor's HPI-I number, they can contact either HPOS or APHRA to obtain a copy of their 16-digit HPI-I number.  

Part 1A: Health Identifier Configuration

You will need to upload your NASH Certificate to the Health Identifiers section of Practice Configuration.

1. Click More to reveal a drop-down list, and click Settings.

2. Click Configuration Settings.

3. Click the Practice Name.

4. Click Health Identifier.

5. Click PIC - Personal Identification Code and enter your certificate PIC.

6. To upload your NASH Certificate, click Select File to open a file explorer window.

Navigate to the location of your NASH Certificate and select it for upload.

7. Once the certificate has been saved, the Certificate Alias Name and the Expiry Date will automatically be populated on the form.

Part 1B: eHealth Configuration

You will now need to upload your NASH Certificate to the eHealth section of Practice Configuration.

1. Click eHealth.

2. Click PIC - Personal Identification Code and enter your certificate PIC.

6. Upload your NASH Certificate > Click Select File to open a file explorer window and navigate to the location of your NASH Certificate and select it for upload.

4. Once the file has been uploaded, the practice's HPI-O Number will automatically be populated to the HPI-O No. field, along with a Certificate Alias Name and Expiry Date, which are all digitally stored on the NASH certificate.

Part 2: Provider Configuration

In order for providers to connect to the Health Identifiers Service through MediRecords, they must have their 16-digit HPI-I Number recorded into their profile. If a doctor does not have the HPI-I Number recorded against their profile, they will not be able to access My Health Record or prescribe with eRx.

The HPI-I Number is added to the Identifiers section of the user profile, within User Settings.

1. Click More to reveal a drop-down list, and click Settings.

2. Click Subscription.

3. Click Users.

4. Click the Name of the provider to open the user settings.

5. Click Identifiers.

6. Click HPI-I No. and type in the 16-digit HPI-I Number. Click Save to apply the changes.

The provider has now been configured to allow access to My Health Record. Repeat this process for any additional providers, and for any new providers that join the clinic in the future.

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For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.