To ensure that your patients receive SMS reminders please perform the following three steps:
a) Go to more
b) Then settings
c) Subscription details
d) Billing
e) Payments
f) Choose quantity
g) Click confirm
a) Go to More
b) Then settings
c) SMS templates
d) Click the plus button
e) Create the SMS using prefill fields
f) Save
3. Configure Default Appointment Reminder and SMS Template
a) Go to More
b) Then settings
c) Subscription Details
d) Tick the provider you wish to adjust
e) Configure
f) Appointments
g) Change 'Default Send Reminder' to SMS
h) Choose your desired 'SMS Template'
Once these three steps are followed you should be able to send SMS reminders.
You've completed another MediRecords Tutorial. You should now be able to create SMS templates. If this is not what you're looking for, head back to our knowledge base and search for another article.
For urgent assistance, please contact MediRecords support on 1300 103 903 during business hours.
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