How to update your NASH certificate from SHA-1 to SHA-2?

 

MediRecords is SHA-2 Ready

Sometimes you need to update your certificates in MediRecords that are used to access your integrations i.e. My Health Record. This guide is going to walk you through how to update your MediRecords NASH certificates, these certificates relate to My Health Record access and E-Prescribing for patients. 

Revoking the SHA-1 certificate

1. Login to your PRODA account
   
2. Select Go to service on the HPOS tile. 
   You may need to complete the linking process to proceed.
   Proceed as individual only.
3. Select My programs.
   
4. Select Healthcare Identifiers and My Health Record.
   
5. Select Healthcare Identifiers - Manage existing records.
   
6. Select My organisation details.
   Note: If connected to multiple organisations you will first need to select the required organisation record.
7. Select the Certificates tab. 
8. Under the Action columns click the Revoke hyperlink next to the NASH SHA-1 certificate you wish to revoke.
9. You should get a warning notification. To continue read the notification and click OK.
10. Complete the form and select your reason for revocation as ‘transitioning to a NASH SHA-2 Certificate’.
11. Tick the Terms and Conditions box and click Save changes.
12. Click the Submit button.

Obtaining a SHA-2 certificate: 

Please note that your previous SHA-1 certificate will need to be revoked prior to requesting a SHA-2

1. Login to your PRODA account
   
2. Select Go to service on the HPOS tile.
   You may need to complete the linking process to proceed.
   Proceed as individual only
3. Select My programs. 
4. Select Healthcare Identifiers and My Health Record tile.
5. Select Healthcare Identifiers - Manage existing records. 
6. Select My organisation details.
   Note: If connected to multiple organisations you will first need to select the required organisation record.
7. Select the Certificates tab. 
8. If your certificate has not expired click Renew, otherwise select Request a NASH PKI certificate from the task list.
9. Select your software product version from the first drop down list. This list contains software product versions that are SHA-2 ready. If you cannot locate your software from the drop down list, please select the most appropriate reason from the second drop down list:
   • Select MediRecords or
   • I wish to select my SHA level explicitly: and choose SHA-2 (MediRecords is SHA-2 ready)
10. Enter a mobile number. When the certificate is ready to download you will receive a text message to the mobile number provided.
11. Tick the check box to confirm you have read and understood the terms and conditions. 
12. Save changes and submit.
13. Once you have received a text message, your certificate is ready to download. Log into HPOS to download the certificate. The PIC is used during the installing of the certificate.
14. Download the file onto your computer in an easy to find spot. 

Uploading the NASH certificate: 

1. In MediRecords, navigate to More > Settings > Configurations Settings
2. Select Practice Name > Health Identifiers to connect with the Health Identifier Service for IHI and My Health Record.
3. Enter in the unique PIC then click Select File and navigate to where you saved your certificate locally on your machine and select it.
4. Select Save.
5. You should get a blue box saying this certificate was updated successfully. If you receive an error that says, 'PIC does not match certificate', please refer back to PRODA to confirm the PIC.
6. Repeat step 1-3 in the eHealth section to enable e-Prescribing.
7. Select Save.