When does this error appear?
This error will appear when attempting to create a new Bulk Bill, DVA ECLIPSE or Patient Claim.
What does this error mean?
This error indicates that the provider isn't properly registered with Medicare to submit this claim, as of the item's service date
How do I resolve this error?
Confirm that the service date is correct, for all items you are attempting to claim. If this is correct, please ensure the provider has filled out a HW052 form Banking details online claiming form - HW052 Form .