Can I change the email address or mobile number when sending the eRx token for a patient? Yes, you can free type in the fields for the mobile phone number or email address from the confirm patient pop-up The patient pop-up will appear once e prescribe OR e prescribe and print is selected. Related articles How does my Patient use the e-prescription token ? How to Create an Electronic Prescription? Prescription Instructions Standard - complex and New What if the e-prescribe and print are not an option when prescribing to my patient? My Patient did not receive their e-prescription?