You will need to check your Practice Configuration to ensure the HPI-O number is entered if you are receiving this error.
To navigate to the HPI-O field, follow these steps:
- Go to More > Settings > Configuration
- Select the Practice in question > eHealth > HPI-O No.
Further information about getting an HPI-O can be found here
You may wish to learn more about how to Configure My Practice for e Prescribing