Medicare Error - memberNum - Patient's Medicare card number must be supplied

Due to Services Australia's requirements in Web Services, it is mandatory to include the patient's Medicare card number when sending In-Patient Invoice claims to a health fund (IMC). This means situations where a patient does not have a Medicare card (such as some DVA card holders), are not able to have their claims sent electronically to a health fund (IMC). 

If you have received this error because you are attempting to bill a DVA patient with in-patient services to their health fund, we recommend contacting the DVA provider invoicing and billing enquiries help line on 1300 550 017 for guidance.

If instead you need to send the invoice to the health fund manually, please follow the steps in this article.