Medicare Error Code 9650

When does this error appear?
This error may appear when attempting to perform Medicare verification or a Patient's Claim.

What does this error mean?

There is a verification issue between patient details and Medicare details. The card number and/or patient details submitted did not match Medicare checks.
How do I resolve this error?
Please verify the details and resubmit with additional information if available. Kindly check the details in the record, run an OPV check and contact Medicare if needed.

Please note, this is a Web Services requirement, for more information,
please contact Medicare on 132 011