How to send emails to Multiple contacts using Email On Demand

This article will show you how to send an email to a Contact or Patient.

Follow the steps below: 

1. Navigate to Email on Demand on Universal Comms Bar, where the "@" symbol is located.
   
   
   
2. To send an email to a Health Professional Contact, click Contact, to email a patient, select Patient, and the Recipients field under Contact allows multi-selection of up to 30 contacts.
   
   
3. If the patient record is open, you can select the current patient by ticking "Select Current Patient," or search for another patient by name, while the newly introduced "Copies To" field under the Contact and Patient tabs allows multi-selection of up to 10 contacts.
   
   
4. Complete all the necessary fields:
   • Recipient (Patient or Contacts)
   • Subject (Title)
   • Message (Body of the Letter)
   • Attachment
     

*NOTE: You can only attach a file that is saved in the Correspondence OUT grid of the patient selected in the Regarding field. The Correspondence must have a status of Final to appear in the Attachments screen. Files that are not uploaded to a Patient Record will not be able to be attached to emails. 

5. Click Send

6. To refrain from sending, click 'Cancel,' and to proceed with sending, click 'Continue.

7.Once completed, you can hover over the task description to view all the recipients of the email.

What is Email on Demand?