Patient Records and Verification

Patient Records

• Preferred Pronouns
• How Do I Create a Specialist Letter in the Patient Clinical Tab?
• How Do I Create a Medical Certificate Letter from the Patient Clinical Tab?
• How Do I Create a New Letter from the Patient Clinical Tab?
• How do I View all Investigations from the Patient Dashboard?
• How do I View all Immunisations from the Patient Dashboard?

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Patient Views

• Patient Header - Expand, Collapse and Customise
• Creating a New Patient View
• Patient Views Overview
• How to Edit an Existing Patient View
• How to Remove or Delete a Patient View
• How do I Switch Patient View in the Patients List?

Health Identifiers and Checks

• IHI ERROR : 01527 (ERROR) Multiple matches found.
• Why is my patient's IHI number disappearing?
• IHI Validation Failure: '01439'(Information) No Healthcare individual records have been found'
• IHI – Individual Health Identifier 
• How do I check the OPV status in Patient Details?
• What do I do when an OPV check fails?

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DVA

• What is a DVA Patient?
• How to create a DVA Patient
• How to Find DVA Patients Using Views
• How do I Add Pension, HCC or DVA Numbers?

Patient Records FAQs

• How to reassign Results / Investigations to a different Patient
• How do I check that an SMS was sent?
• Why is My Health Record not showing? It has disappeared. 
• I can't seem to e-prescribe, what is wrong?
• Why Can't I Add Notes to a Deceased Patient?
• How do I change an existing investigation request?