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  1. MediRecords Knowledge Base
  2. Settings and Configuration
  3. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

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  • Patient App Stuck on Access Pin Page
  • The Password Reset screen takes me to a blank page
  • I keep getting an 'Access Denied' message, what does this mean?
  • MediRecords Provider Lookup
  • What is Screen-Sharing and why would I be asked to join a session?
  • How do I Update my Credit Card Details?
  • Where are Subscription Settings?
  • How Do I Log Into Another Practice?
  • How do I switch on/off Medicare PCS?
  • How do I locate my old Minor Site ID in Medical Director?
  • How do I Access the MediRecords Support Website?
  • How do I Logout of MediRecords?

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