The System Audit in MediRecords gives you a complete, searchable record of user activity across your practice, including changes to patient records, account updates, and login activity. It's a key tool for maintaining transparency, accountability, and security.
This article covers what the System Audit captures, how to navigate it, and how to use filters and search to find exactly what you need. Practice Owners can also view and restore deleted patient records directly from the audit trail.
What is Captured in the System Audit?
This audit displays the following:
- All updates to patient information
- Change to user status and subscriptions
- All login and logout activity
- For all updates captured you will be able to view previous patient details by clicking the here link
- To quickly access the patients, record to which the change was applied to click the patient's name hyperlink.
- In the event that a patient record or part of a patient's record e.g. immunisation record is deleted you will have the option to restore as per below:
- Changes to user categories
- Changes to security roles within your practice
Viewing the System Audit
- To open the System Audit Trail, Click More to reveal a drop-down list, and click Audit.
Using the System Audit
- By default, the System Audit page will display a summary of your (current user or My Audit) activities in the audit trail.
- Additional users can be added to the view by using the Filter and selecting Practice Audit.
- Date, Time and Description of the event, the Type of category of the event, and the User that performed the action.
- To Filter Events in the System Audit Trail, click Filter to reveal a drop-down list, and select a filter under the headings User or Type, or a combination of both. The type of events being displayed in the audit trail will have Tick next to its name.
- To Filter the Audit Trail by Date Range, click Start Date and select the start date. Click End Date and select the end date. Press Enter and system will refine the audit trail to display only events that occurred between the two selected date.
- To Search the Audit Trail, click the Search-box and type in a Keyword from the description. Press Enter and the system will display a list of the closest matches.
- To Print the Audit Trail, click Export and select File Type.
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A new window will pop open select the right printer Destination, select the Layout and Color if required, and click Print.
*NOTE: Clicking Print will print the Audit Trail that is displayed on the screen only. This way, you can print the results of the searches and filtered views of the Audit Trail. If you need to print multiple pages on the Audit Trail, you will have to print each page individually. - To Navigate Between Pages, scroll the bottom of the page, and use the directional arrows and page numbers to navigate the Audit Trail.
If you need further assistance please contact support on 1300 103 903 or email at support@medirecords.com
Still need help?
If this article did not fully answer your question, our Support team is here to help. We can assist with troubleshooting, guidance, or clarifying how MediRecords works.
Contact MediRecords Support
Phone: 1300 103 903
Email:
support@medirecords.com
Live chat: Available directly within the MediRecords app or via
the Knowledge Base
Want to build confidence using MediRecords?
We offer tailored software training for individuals and teams, whether you need help with specific workflows or a broader overview of the platform.
To enquire about training, contact your Customer Success Manager or email success@medirecords.com.
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