Checking In or Arriving a Patient in the Waiting Room

Checking in a patient, also referred to as arriving a patient, means adding them to the Waiting Room once they arrive at the practice for their appointment. This makes them visible to staff and Providers so they can be moved through to consultation and billing.

Contents:

1. Checking In a Scheduled Patient
2. Checking In a Walk-In Patient

Checking In a Scheduled Patient

If a patient has a booked appointment, check them in from the Appointment Calendar:

1. To add a patient to the Waiting Room from the Appointment Calendar, click Appointments to reveal the list of patients with appointments.
   
2. Click the "+" sign to add the selected patient to the Waiting Room.
   
    
3. The selected patient will now be visible in your Waiting Room.
   

Checking In a Walk-In Patient

If a patient arrives without a booked appointment, you can check them in directly from the Waiting Room using the Walk-in button, for either an existing or a new patient.

Further Reading

• Waiting Room: Quick Guide — the full Waiting Room workflow, including walk-in appointments, moving patients through consultation and billing, and wait-time timers.