My Health Record (MHR): Quick Guide

Before starting, ensure My Health Record Configuration & Setup has been completed.

Contents

Orange MHR Icon Scenario

An orange icon means the patient has a My Health Record, but an access code is required.

1. Click on the MHR icon.
2. View the Gain Access pop‑up window.
3. Enter the Access Code.
4. Click Gain Access.

If access is successful, the icon turns green.

Emergency Access (Orange Icon)

1. Click Yes on the Emergency Access toggle.
2. Select a Reason.
3. Click Gain Access.
   

Viewing My Health Record

You can view different types of information once access is granted.

• Medicare Overview
  The Medicare Overview summarises all of the patient's MBS, PBS, and ACIR data.
  1. To open the Medicare Overview, click Medicare Overview.
     
      

  2. Adjust the date range if needed, then click Get View followed by Print to open a print preview.
     

     ✅ Tip:

     • The Medicare Overview shows data from the last two years by default.
     • To see more details about a Medicare Service, click its Description.

      

• National Prescription Dispensing View

  1. From the patient record, click on Clinical, then the MHR icon
      

  2. Open the In section.
     

     ✅ Tip:

     • Click the Document Type column header to sort or group the MHR documents.
     • A sorting arrow will appear in the header.
     • You will see an Up Arrow for ascending or a Down Arrow for descending order next to the column name.
       

      

  3. Click NPDV (National Prescription Dispensing View).
     

     ℹ️ Note: If you need to look at a different date range, you can change the filters at the top of the modal.

      

• Diagnostic Imaging View

  1. Navigate to the 'In' section of the patient's My Health Record
      

  2. Click the Document Type column heading to group/sort the MHR documents

     ✅ Tip:

     • An arrow shows in the column header when sorted.
     • An Up Arrow means ascending, and a Down Arrow means descending, shown next to the column name.
     • Click Diagnostic Imaging View to open the dispensing view.
       
  3. The Diagnostic Imaging View document will open in a new window.
     

• Pathology Results View

  1. Open the In section and select Pathology View.
     
      
  2. The Pathology View document will open in a new window.
     

   

• Event Summaries

  The My Health Record Event Summaries pertain to the occurrences of the day of the visit, typically reflecting events that transpired today. These summaries generally focus solely on the information documented on the current day and do not incorporate historical data such as active medications, conditions, allergies, etc. However, there is an option available in certain instances to opt for including the complete medical history when generating an event summary.

  1. Open My Health Record.
      
  2. Select Out, click New Document, and then select Event Summary.
      

  3. Choose the records to include, then click Save and Sign, and finally click Upload.
     

      

• Shared Health Summaries

  A Shared Health Summary is an auto-generated document that summarises some, or all of the patient's Existing conditions, medications and medical history. MediRecords can generate these documents on an on-demand basis, in accordance to the Australian National Healthcare Standard for Shared Health Summaries in My Health Record.
  
  It is important to note that Shared Health Summaries are generated from existing information recorded against the patient's record in MediRecords. You cannot add information to a Shared Health Summary that is not already recorded in MediRecords. For example, you cannot create a Shared Health Summary about an adverse reaction or allergy until it has been documented and saved within the corresponding Clinical module.
  
  In MediRecords, you can flag new Medications and Medical History to automatically be included in the next Shared Health Summary that gets uploaded into the patient's My Health Record.