The Outbox shows Secure Messaging letters that have been sent, along with some details about Pathology and Radiology requests that have been created. It's a smaller, less frequently used screen, but useful for tracking outgoing correspondence and linking results back to their originating requests.
🔒 Security: To use the Outbox, users will require the following security permissions:
- READ permission is required for Outbox for viewing
- UPDATE permission is required for making any changes in the Outbox
- CREATE Correspondence Outbound security privilege is required to use the New Correspondence in the Outbox. If this privilege is not enabled, an Access Denied message will appear when attempting to create new correspondence.
For more information on security permissions, please see Security Role Configuration.
Contents:
Linking a Result to a Request
From the Outbox, you can link a Result to a Request in a similar way to the Inbox, this time using Link to Result instead of Link to Request, since you're working from the Outbox side.
- From the Outbox, select the request you would like to link results to
- Click the Link to result button
- Select one or multiple results related to this request
- Click Link to result
Send and Re-send
The More menu in the Outbox includes Send and Re-send options for correspondence sent via Secure Messaging (Healthlink, Medical Objects, or Argus).
ℹ️ Note: Which option is available depends on the current Outbound Status:
- Blank (not yet sent): Send is available
- Pending or Rejected: Re-send is available
- Sent or Delivered: neither option is available
A successful send shows the message "Outbox message is sent."
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