Premium Features: Introducing Global Requests

When managing a patient’s health, providers often face the challenge of tracking multiple pathology, radiology, and investigative requests across different sites, systems, and team members. Missed results, outdated lists, and limited visibility can delay care and increase administrative pressure. The Global Requests feature gives providers complete oversight of every request across their organisation, ensuring nothing is overlooked. With powerful filters, real-time updates, and quick links to patient records, teams can stay informed, take action faster, and deliver a smoother, safer experience for every patient.

Smarter Investigation Request Management, Simplified

Comprehensive Request Visibility Gain a clear, consolidated view of all pathology and radiology requests created across your tenant. Track every activity in one place, improving transparency and control across the organisation.	Powerful Filtering Options Quickly find what you need with flexible filters for date, provider, practice, request type, status, and priority. Multi-select options make analysis effortless and precise.	Real-Time Status Updates Stay up to date as requests progress. Monitor outstanding, partially received, or completed items instantly, ensuring no follow-up is missed.
Clinical Follow-Up Made Simple Create Clinical Actions directly from requests to support follow-up activities and ensure every item receives timely attention from the right team members.	Flexible Management Tools Delete or print request lists as needed, and use quick shortcuts to open the relevant patient file or request form directly, saving time and reducing clicks.	Seamless Integration with Patient Records Open requests directly from the patient record for instant context and continuity of care. Reduce duplication, streamline workflows, and keep every team member aligned.

Transforming Request Management Across Every Level of Care

Multi-Site Oversight Large healthcare organisations can manage requests across multiple practices from one place, improving visibility, consistency, and patient follow-up across the network.	High-Volume GP Workflows Designed for busy GPs who generate large numbers of investigation requests daily, helping them renew, track, and manage results efficiently within one clear view.	Recall and Revenue Opportunities Outstanding requests can signal patients needing follow-up, creating opportunities to recall, complete investigations, and capture additional revenue while closing the loop on care.
Specialist Efficiency Specialists can monitor focused investigations with ease, ensuring tests are received promptly and patients are ready for follow-up or treatment.	Connected Care Coordination Supports smooth communication between GPs, specialists, and teams, helping ensure every request is actioned, reviewed, and completed for better patient outcomes.	Enhanced Safety and Compliance Assurance Improve clinical governance with a single, auditable view of all requests. Identify delays, track follow-ups, and demonstrate compliance across every department.

Smarter, Safer, more Connected Care

Global Requests brings visibility, efficiency, and control to every stage of the investigation process. It helps teams reduce administrative burden, improve patient safety, and uncover new opportunities for follow-up and revenue. Whether you’re managing a single busy practice or an entire network of sites, Global Requests gives you the clarity and confidence to keep every patient’s care on track. Upgrade today to experience smarter, more connected request management with MediRecords.

Purchasing Global Requests

Global Requests is only one of the full set of features you receive when you upgrade to the MediRecords Premium Feature package. Along with Global Requests, you also receive access to Group Appointments, Case Management, Clarity, and Custom Fields, with more features on the way in future.

Anyone is eligible to upgrade to the MediRecords Premium Feature package. You simply need to reach out to your Customer Success Manager to organise a demonstration. If you do not know who your Customer Success Manager is, you can contact to the team on success@medirecords.com.