Confidential Function

The confidential feature is available in the Clinical section within MediRecords to protect patient information and prevent unauthorized access.

Files designated as confidential will be indicated by a lock icon.

Once a file is marked as confidential, its contents will be inaccessible to all other users. Only the individual who designated the file as confidential will retain access to it.

Contents:

1. Which files can be marked confidential?

2. Who can access confidential files?

3. What does a confidential file look like to a different user?

4. How to access a file marked Confidential by a User who has left the practice?

Which files can be marked confidential?

All sub-sections within the clinical section can be marked as confidential except for Allergies. 

The files marked confidential can be seen with a lock icon under the confidential column within the sub sections.

Incoming Results can be marked confidential within the Inbox as well.

Who can access confidential files?

A file can be marked confidential and thereafter accessed only by the creator of the file.

Confidential files cannot be accessed by any other users within the practice. Therefore, as best practice, ensure that all patient files marked confidential by any user, are unmarked prior to that user's departure, to maintain access continuity.

What does a confidential file look like to a different user?

When trying to access a confidential file created by another user, the file will be shown with a lock icon and the checkbox to select the file will be greyed out.

When clicking on the downward arrow, the preview of the file will be blurred out as seen below.

How to access a file marked Confidential by a User who has left the practice?

In case a user who has marked a patient file confidential has left the practice, a formal letter on the company letter head is required to be submitted to MediRecords, for us to be able to unlock the file and make it accessible.