The Cancelled Appointments Dashboard highlights cancelled and did-not-attend (DNA) appointments where no follow-up action has been arranged. It's part of the Clarity suite of Premium dashboards, powered by Qlik Cloud.
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Contents:
What This Report Shows
This dashboard highlights patients who have cancelled or did not attend (DNA) appointments, and flags where no follow-up action has been arranged. It enables practices to quickly identify rebooking opportunities, reduce care gaps, and understand cancellation patterns.
Use Cases
Helpful for:
- Identifying trends in DNAs and cancellations across providers, appointment types, and time periods, to help reduce care gaps
- Revealing patients who have a cancelled appointment and no follow-up scheduled, to enable timely rebooking and continuity of care
Viewing This Report
Cancelled Appointments Dashboard is one of the dashboards available once Clarity is enabled for your practice. For steps on enabling Clarity, adding users, and using the filtering, searching, sorting, and right-click functions available in every Clarity report, see Clarity: Quick Guide.
Further Reading
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