What does this error mean?
This error may appear when attempting to create a new Bulk Bill, DVA ECLIPSE or Patient Claim. This error indicates that the provider isn't properly registered with Medicare to submit this claim, as of the item's service date
How do I resolve this error?
Confirm that the service date is correct, for all items you are attempting to claim. If this is correct, please ensure the provider has filled out a HW052 Banking details online claiming form, or if you are unsure, contact the Medicare eBusiness centre:
- Phone: 1800 700 199 Monday to Friday, 8 am to 5 pm local time
- Fax: 03 9605 7981
- Email: ebusiness@servicesaustralia.gov.au.
Still need help?
If this article did not fully answer your question, our Support team is here to help. We can assist with troubleshooting, guidance, or clarifying how MediRecords works.
Contact MediRecords Support
Phone: 1300 103 903
Email:
support@medirecords.com
Live chat: Available directly within the MediRecords app or via
the Knowledge Base
Want to build confidence using MediRecords?
We offer tailored software training for individuals and teams, whether you need help with specific workflows or a broader overview of the platform.
To enquire about training, contact your Customer Success Manager or email success@medirecords.com.
Comments
0 comments