Sales Dashboard - Overview
The Sales dashboard displays a summary of all open and outstanding invoices in your account.
Click Account and select Sales.
You will be brought to the Sales dashboard. There are four 'Doughnut' style graphs on the dashboard that reflect your Total Outstanding, 0-30 Days Past Due, 30-60 Days Past Due, and 60+ Days Past Due invoices. Similar to the Claiming dashboard, the graphs are color-coded to represent the type of Payer on the invoices (e.g. Blue represents Medicare).
You can filter the list of invoices by payer, by clicking on the corresponding colour on the doughnut graph. For example, if you want to view open invoices where the payer is a patient, click the Amber section of the doughnut.
To restore the list of invoices to display all open invoices, click the $ value in the middle of the doughnut.
To search for an outstanding invoice, click the Search box and type in a Keyword from the Name (first, last, or full), Invoice No., Payer, or Provider. Press Enter and the system will display a list of the closest matches.
You will notice that there are three functions: New Invoice, Receive Payment, and Provide Quote. These are accessible regardless of the graph you have clicked.
New Invoice
To create a new invoice, click New Invoice. You will have two options: New Invoice and New Multiple Patient Invoice.
If you select New Invoice, follow the same steps as detailed in the Patient Billing article/s.
If you select New Multiple Patient Invoice, you will be given the following screen. Click on the Patient field.
To fill out a multiple-patient invoice successfully, you must ensure you put in at least two patients in the selected patient's popup. Click Save when finished.
Payments
To receive a payment, click Receive Payment.
Select New Multiple Payment or New Payment to open a blank payment form.
Complete the form with all the required details, and then click Payment.
NOTE: For additional instructions on how to use the Multiple Payment Module, please see this article
Quotes
To provide a quote, click Provide Quote to open a blank quote form. This is virtually identical to the New Invoice form, but the difference is that only the Print function is present.
Sales Activity Ledger
The Sales dashboard also contains a Sales Activity ledger, which displays a list of all invoices, both paid and unpaid, that have been created in your system.
To open the Sales Activity ledger, click the Hamburger icon (three short horizontal lines) at the top right-hand side of the Sales dashboard. The ledger will open as a sidebar on the right-hand side of the page.
To filter the sales activity list, click Filter to reveal a drop-down list of filter options.
Click to select one or more filters under Invoice Status, Quote Status, or Provider, or one of the predefined historical date ranges at the bottom of the filter. When a filter is selected, it will have a Tick next to the name. Click the selection again to un-tick and remove the filter.
Sales Activity is sorted by newest to oldest by default. At any time, you can close the sidebar by clicking the X at the top of the ledger.
To search the ledger for an invoice or quote, click the Search Box, and type in a Keyword from the Name (first, last, or full), Invoice No., Payer, or Provider. Press Enter to confirm the search.
To filter the sales activity ledger by a fixed date range, click Filter to reveal a drop-down list. Similar to the Filter in the Sales dashboard, you are given many options to filter the view (Invoice Status, Quote Status). The difference here is that it lists Providers instead of different time ranges.
Export Information
To export information from the sales screen, click on the Export button located under the Receive Payment button. This information will be presented in an Excel spreadsheet. Look out for it at the bottom of your page as a downloaded document.
If you would like to more about how to create invoices within a Patient Record please click here