MediRecords Engage has Launched! Explore our new Patient Portal

We’re excited to announce the official launch of MediRecords Engage, your new comprehensive patient portal solution for optimising the patient experience!

What is MediRecords Engage?

MediRecords Engage is a secure, web-based patient portal that enables your patients to take a more active role managing their health by giving them tools to book appointments and view medical records. Engage helps build stronger patient relationships and supports better health outcomes. All from one easy-to-access platform.

 Learn more about Engage 

What to Expect in the Initial Release

Real Customer Stories. Real Impact.

“It’s a great platform. It’s been incredibly popular among patients. People love owning their data, being a part of their data, and feeling like they can see things happening around them and keep track of it themselves, rather than constantly bouncing ideas off the clinic and calling back all the time. They can see what’s happening with their care and that’s really important.”
Dr Max Mollenkopf, Whitebridge Medical Centre

Ready to Explore Engage?

MediRecords Engage is now available as an add-on for your current software. To arrange a quote or book a demo, please contact your Customer Success Manager. You can also explore more about Engage below.

 Learn more about Engage 

Transitioning to a Unified Patient Experience

As we modernise the patient experience, we’re streamlining how patients connect with their care. To support this, the MediRecords Mobile App and Booking Widget will be retired in late 2026 and replaced by MediRecords Engage. We’ll be providing dedicated support closer to the rollout to help you and your patients make the switch with confidence.

Frequently Asked Questions

Why choose MediRecords Engage?

Engage makes it easier for patients to stay informed and involved in their care while reducing administration, such as phone calls and emails, for your clinic. By digitising manual tasks, your team can focus more on delivering quality healthcare.

How much does it cost?

Engage is an add-on to MediRecords licences. For pricing details, reach out to your Customer Success Manager or email success@medirecords.com. 

Is Engage accessible on all devices?

Yes. Engage is fully web-based and accessible on any device with an internet browser - whether it's a mobile phone, tablet, or desktop.

Are there any current limitations? 

In Phase 1, Engage is only available to current patients who are invited by their healthcare provider. New patients cannot self-register or book online until they have been added as a patient within MediRecords.
 

What future features can we expect?

We’re adding features such as online forms and our Stripe integration will allow for  patient-led payments, creating a smoother, more convenient billing experience.
 

If you have any other questions, please contact your Customer Success Manager or email success@medirecords.com.