Evolve Direct removes document admin from your day
We are pleased to announce Evolve Direct, a faster, safer way to handle incoming clinical documents such as results and letters! By removing the manual download, upload, and routing steps, Evolve Direct takes pressure off your administrative team and keeps documents flowing without the usual bottlenecks. Practices with fewer than 10 clinicians have told us this has the potential to save up to 120 minutes per day compared with previous manual processes, giving your admin team meaningful time back for higher-value work.
With AI-driven provider assignment, patient matching, and automated classification, results and correspondence land in the right place first time and reach the right provider sooner. That means fewer touchpoints, fewer chances for human error, and a smoother end-to-end workflow for everyone involved.
📌 Important:
- The Evolve Suite is an Add-On product, containing the Evolve Patient Summary & Evolve Direct features. The Evolve Suite will be expanded with new features in future.
- Add-On features are optional paid features that can be added on top of any plan.
- A 30-day free trial is available to all customers who would like to see Evolve AI in action.
- If you are interested in hearing more about Evolve or activating a trial, reach out to your Customer Success Manager, or to the team on success@medirecords.com.
Workflow without Evolve Direct
The current process requires a lot of manual intervention from practice staff, to download the document, reupload it into Bulk Scan Utility, and then categorise the document with a patient, provider, subject, and more. This multi-step workflow is repeated on a daily basis, and increases the chance of human error.
Workflow with Evolve Direct
Evolve Direct removes the need to download and reupload files, and automates the categorisation and assignment process per-file, leaving more time for administrative staff to focus on patients.
What your practice gains
Evolve Direct turns document handling into a fast, low-effort workflow that protects accuracy and keeps your team on track as you grow.
120 mins
Save hours every week with streamlined document workflows
Practices with fewer than 10 clinicians have said this has the potential to save up to two hours per day compared with previous manual processes.
- Up to 10 hours saved per week
- Up to 40 hours saved per month
- Up to 480 hours saved per year
These savings scale naturally with practice size and document volume.
to 3
Cut manual effort by simplifying every document
The previous process involved roughly 18 clicks end to end for each document. With Evolve Direct, the workflow requires only 3 clicks.
- An 83 percent reduction in manual steps
- Fewer touchpoints mean fewer opportunities for human error
- Faster processing and less cognitive load on staff
errors
Improve accuracy and reduce risk across every document
- Eliminates manual download and upload, reducing the risk of misfiled or incorrectly allocated documents
- AI ensures correct provider assignment and accurate patient matching
- Automated classification means results and correspondence reach the right person more quickly
files
Strengthen security without adding workload
- Built-in virus scanning helps protect the practice from malicious attachments
- Reduced human handling improves privacy, confidentiality, and compliance
to scale
Scale smoothly as your practice grows
- As document volume increases, Evolve Direct absorbs the workload without adding pressure to admin teams
- Supports business growth by maintaining operational efficiency over time
The end result is a faster, safer, lower-effort way to handle inbound documents, without changing how your clinicians work.
Work smarter, not harder with Evolve Direct
Evolve Direct is designed to make document handling feel effortless: around 18 clicks per document becomes just 3, an 83% reduction in manual steps for your administrative team. The time savings are real and cumulative, with up to 10 hours saved per week for smaller practices and even more as document volumes grow. Alongside this, built-in security and reduced human handling strengthen privacy, confidentiality, and compliance.
Most importantly, Evolve Direct helps your providers see results sooner, with accurate, automated routing and classification ensuring documents are reviewed promptly and reliably. It is a simple upgrade that delivers immediate efficiency today, and scales naturally with your practice tomorrow.
Still need help?
If this article did not fully answer your question, our Support team is here to help. We can assist with troubleshooting, guidance, or clarifying how MediRecords works.
Contact MediRecords Support
Phone: 1300 103 903
Email:
support@medirecords.com
Live chat: Available directly within the MediRecords app or via
the Knowledge Base
Want to build confidence using MediRecords?
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To enquire about training, contact your Customer Success Manager or email success@medirecords.com.
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