When printing Accounts, Correspondence, Clinical Notes, or Reports MediRecords will open a pop-up with a print preview. If pop-ups are blocked then these printing screens won't appear.
Follow these steps to enable Pop-ups in Google Chrome.
Contents:
Enabling Pop-ups in Chrome
- On your computer, open Chrome.
- At the top right, select the three dots stacked horizontally
- Click Settings
-
Privacy and Security
-
Site Settings
-
Pop-ups and redirects
- Choose the option that you want as your default setting
You have now enabled pop-ups on MediRecords.
Troubleshooting
Pop-ups Are Still Blocked After Changing the Default Setting
Cause: The Pop-ups and redirects settings page also lists "Customized behaviors" for specific sites, which override the default setting. If a site has been added to the "Not allowed to send pop-ups or use redirects" list, that site-specific block takes effect even when the default is set to allow pop-ups.
Resolution: On the same Pop-ups and redirects settings page, check the "Not allowed to send pop-ups or use redirects" list under Customized behaviors. If the MediRecords website address appears there, remove it, or add it to the "Allowed to send pop-ups and use redirects" list instead, so the default setting can take effect.
Escalate: If pop-ups from MediRecords are still blocked after checking both the default setting and the Customized behaviors list, contact MediRecords Support for further assistance.
Further Reading
- How Do I Print Using Chrome Browser?
- When I Try To Print a Letter or Other Document, No Print Pop-out Comes up. What Should I Do?
Still need help?
If this article did not fully answer your question, our Support team is here to help. We can assist with troubleshooting, guidance, or clarifying how MediRecords works.
Contact MediRecords Support
Phone: 1300 103 903
Email:
support@medirecords.com
Live chat: Available directly within the MediRecords app or via
the Knowledge Base
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We offer tailored software training for individuals and teams, whether you need help with specific workflows or a broader overview of the platform.
To enquire about training, contact your Customer Success Manager or email success@medirecords.com.
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