Multi-factor Authentication (MFA): Configuration

Multi-Factor Authentication (MFA) adds an important extra layer of security to your MediRecords account, by requiring users to verify your identity with both a password and a unique six-digit code sent to your email address. This helps protect sensitive patient and practice information from unauthorised access, even if a password is compromised.

Contents

1. Enabling MFA
2. Using MFA

Enabling MFA

When you have completed the above step, follow the instructions below to enable MFA:

1. Click on More in the side navigation
   
   
    
2. Click on Settings in the More menu
   
   
    

3. Select Configuration .

   
   
   
    

4. Click on Care System Configuration.
   
    

5. Open the MFA tab

   ℹ️ Note: If you do not see the MFA tab, you will need to reach out to the Customer Success Team to have MFA enabled for you. You can reach them on success@medirecords.com.

   
   
   
    

6. Tick the Multi-Factor Authentication option
   
   
    
7. Click Save
   
   
   
    
8. You will receive a confirmation prompt confirming that your configuration was successful. Click OK. 
   

Using MFA