What is an internet browser's cache?
Normally your internet browser (Internet Explorer, Google Chrome, etc.) downloads web pages and some to all of it's content to your computer usually in the folder Temporary Internet Files. This is the browser's cache. When you visit a webpage with files already downloaded in the cache, it will use them to load the page instead of re-downloading the page again. This allows the page to load faster and save some data from downloading.
Sometimes the cache can interfere with the normal use of the webpage and it needs to be cleared to be able to use it as intended.
How to clear your browser's cache
Depending on your internet browser, clearing your cache requires different steps.
While on app.medirecords.com, press F12.
1: Click on Application.
2: Click on Clear Storage.
3: Ensure Cache storage and Application cache are ticked.
4: Click on Clear Site Data.
1: Click on Safari and then click on Empty Cache.
2: Click on the Empty button.
3: Click on the Refresh icon. Your browser cache is now empty.
1: click the Cog icon in the top right-hand corner.
2: Click Internet Options.
3: In the General tab underneath browsing history click Delete.
4: Ensure the first four checkboxes are checked.
5: Click Delete.